Privacy Policy

1. Introduction

Rancho Corrido RV Resort & Mobile Home Community (“we,” “our,” or “us”) operates ranchocorridopark.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us about residency.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number
• Inquiry details — your interest in housing, move-in timeline, and messages you submit
• Chat conversations — messages exchanged with our leasing assistant Sarah
• Usage data — pages visited, time on site, and browser type via Google Analytics

3. How We Use Your Information

We use collected information to:

• Respond to your leasing inquiries and schedule tours
• Process residency applications
• Send you relevant information about availability and pricing
• Improve our website and services
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share it with:

• Property management staff — to process your inquiry or application
• Service providers — such as email and analytics platforms (e.g., Google Analytics) that assist us in operating the website
• Legal authorities — when required by law

5. Google Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics may collect data such as your IP address, browser type, and pages visited. You can opt out by installing the Google Analytics opt-out browser add-on.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. Inquiry and chat records are retained for up to 2 years unless you request deletion.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at manager@ranchocorridopark.com.

8. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. The effective date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: